Policies & Disclosures
Privacy Policy
We at Summit Bank know that your privacy is important. You can be confident that your financial privacy is a top priority of Summit Bank. This policy explains how we collect, use and safeguard your personal financial information.
Updated versions of this notice will be sent to you annually as long as you maintain an active account with us. We may amend this policy at any time, and will notify you in advance as required by law. You can always view our current policy on our website at: www.summitbankonline.com, or contact us for a copy at (541) 684-7500 or (877) 566-5544 (toll free).
Information We Collect About You
Summit Bank collects information about you in order to:
- Accurately identify you,
- Protect and administer your records, accounts and funds,
- Understand your financial needs,
- Provide you with the products and services that best fit your needs,
- Save you valuable time in applying for new products and services, and
- Comply with certain laws and regulations.
We collect information from the following sources
- You: on forms or on any application you complete for deposit accounts, Electronic Funds Transfers, Loans or other bank services. This includes information such as your name, address, social security number, employment and financial status and credit history.
- Your Transactions: this includes payment histories, account balances, ATM and debit card transactions, loan advances, etc., either through Internet banking, by phone or at our office.
- Credit and Marketing Companies: this includes credit reports used to evaluate your application for services, and demographic household information about customers and potential customers from marketing information firms.
- Others for Verification Purposes: such as from your current or past employers or from other institutions where you conduct financial transactions.
Information We Share About our Customers
In order to service your accounts or process your transactions, we need to share information with our third party service providers. These includes the following:
- Data processing companies
- Check, ATM and other payment processing companies
- Payment networks
- Loan service providers
- Collection agencies
- Credit reporting agencies and financial service providers
These third party service providers act on our behalf and have agreed to keep your information confidential.
Summit Bank may share your customer information in response to requests issued by a court, government agency, or regulatory authority, or as permitted by law in order to administer your account.
It is the policy of Summit Bank never to reveal specific information about you or your accounts to unaffiliated third parties for their independent use.
Summit Bank does not sell information to other companies.
How Summit Bank Protects Your Information
Summit Bank has established internal security procedures, including physical, electronic and other safeguards to protect the information you provide to us, and that we collect about you. This applies to information provided in person, by phone or over the internet.
It is the policy of Summit Bank to limit employee access to your information to those situations in which there is an appropriate business purpose for the employee obtaining the information. Summit Bank employees are trained on an ongoing basis to ensure they are aware of our stringent Customer Information Privacy Policies, and management will take appropriate disciplinary action to ensure adherence to this policy.
We have procedures in place to protect the integrity of your information in the event of power outages and other business interruptions, and we employ technical means to protect against unauthorized computer entry into our systems.
It is our policy to maintain updated, complete, and accurate information about you. Any necessary corrections conveyed by you will be made as soon as possible. If your account information is inaccurate or not current, please contact us at (541) 684-7500 or (877) 566-5544 (toll free), so we can update or correct your records as quickly as possible.
If you believe someone has unlawfully accessed your account or is unlawfully using your personal information, please contact us at (541) 684-7500 or (877) 566-5544 (toll free) immediately so we can take action to protect you. You can also report the crime to your local law enforcement agency or to the Federal Trade Commission (FTC) at (877) 438-4338.
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